Privacy Policy

1. Information We Collect

When you interact with our landing page, we collect information in two main ways:

Information You Provide Directly:

• First and last name
• Phone number and email address
• Service details (e.g., vehicle type, specific needs, custom messages)

Information Collected Automatically:

• Call Data: If you call us, we may collect metadata (caller ID, time, duration, referral source) and call recordings for quality assurance and training.
• Technical & Tracking Data: We use cookies, hidden fields, and tracking tags (like the Facebook Pixel and Google tags) to collect marketing identifiers (e.g., GCLID, FBCID), IP addresses, browser types, and session behavior to understand how you interact with our site.

2. How We Use Your Information

We use the information we collect to operate our business and improve your experience. Specifically, we use it to:

• Respond to your inquiries and schedule window tinting consultations.
• Manage our customer relationships and follow up on service requests.
• Measure the success of our advertising campaigns and track offline conversions.
• Build custom audiences for remarketing on platforms like Google Ads and Meta.
• Improve website functionality and overall user experience.

We do not sell or rent your personal information to third parties.

3. How We Share Your Information

Tamiami Tint of Naples, LLC is the data controller. To provide our services, we share your data with trusted third-party service providers who only process your information on our behalf and are prohibited from using it for their own purposes. These categories of third parties include:

• Website & Hosting Providers: To keep our landing page online and secure.
• CRM & Automation Platforms: Tools we use to manage leads, schedule appointments, send follow-ups, and route data securely between our systems.
• Analytics & Advertising Partners: Platforms (like Google and Meta) that help us track ad performance, understand website traffic, and deliver relevant retargeting ads.
• Agency Partners: LVP sp. z o.o., who creates and manages this landing page and handles the technical routing of lead data.

4. Legal Basis for Processing

We collect your data based on your consent when you submit a form, call, or chat with us. We also process data based on our legitimate business interests to provide customer service, fulfill requested quotes, and optimize our advertising.

5. Data Retention & Security

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. We use reasonable organizational and technical measures, including SSL encryption and access controls, to protect your personal information from unauthorized access.

6. Your Privacy Rights (Including CCPA)

If you are a resident of California (or other states with similar privacy laws), you have specific rights regarding your data, including the right to:

• Access the personal data we hold about you.
• Request the correction or deletion of your data.
• Opt-out of the sharing of your data for cross-context behavioral advertising.

To exercise these rights, please contact us using the information below. We may require proof of identity to fulfill your request.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to track conversions, improve site performance, and assist with advertising. You can control or disable cookies through your browser settings. For more information, visit AllAboutCookies.org.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational or legal changes. The "Last Updated" date at the top of this page will reflect the most recent revisions.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Tamiami Tint of Naples, LLC

Email: naplesfltint@gmail.com

Phone: (239) 710-5111

Address: 1040 Collier Center Way #19, Naples, FL 34110, United States